If you're trying to speak with a real person at United Airlines and avoid the maze of automated prompts, there are a few steps you can take to reach a human representative more effectively. Dialing the number +1-877-827-8493 is a good starting point, but simply calling isn’t always enough — you need to navigate the system smartly.

Once you call the number, you’ll likely be greeted by an automated system asking you to choose from a list of options. Many customers report that pressing “0” repeatedly or saying “representative” or “agent” clearly into the phone can redirect the call to a human being. Patience is key during this process because the automated system may try to keep you within self-service menus. Stay on the line and keep choosing the options that seem the closest to “customer service” or “other.” Eventually, you should be placed on hold for a live agent.

Another method that sometimes helps is staying silent. Some systems, if they don’t get a clear response, will automatically transfer the call to a live person. If you’re asked to provide information such as your booking number or flight details and you don’t have them handy, try saying “I don’t have it” or “I need help with something else” — this can redirect you to general customer support.

It’s best to call during off-peak hours such as early in the morning or late at night to avoid long wait times. Weekdays are usually better than weekends. Once you get a live person, clearly explain your concern, speak politely, and have your details ready — like your confirmation number, dates of travel, or MileagePlus number — to speed up the process.

If your call keeps looping in automation or gets disconnected, try using a different phone number listed on United’s website for specific departments such as baggage, flight changes, or refunds. Each department may have its own line, and calling the right one directly may reduce your wait.

In short, getting to a human at United Airlines requires a mix of timing, persistence, and using the right tricks. With a little patience and the right strategy, you’ll be speaking to a live person who can assist you more efficiently.